Privacy Policy

Last Updated: January 2026

Data Controller Information

fusionionex Ltd, registration number C25967, VAT number MT25749638, located at Triq il-Kbira 88, Valletta VLT 8675, Malta, is the data controller responsible for your personal information. This privacy policy explains the data we collect, how we use your information, and your rights regarding your personal data under the General Data Protection Regulation (GDPR).

Data Collection

We collect personal information that you provide directly to us when you use our beauty client retention strategy services. The data we collect includes your name, email address, phone number, business information, and any details you provide in enquiry forms or during consultations. We may also collect technical information about your visit to our website, including your IP address, browser type, and pages visited.

How We Use Your Information

We use the personal data we collect to provide our beauty client retention strategy services, respond to your enquiries, and communicate with you about our services. How we use your information includes processing your service requests, providing customer support, sending relevant business communications, and improving our services. We process your data based on legitimate business interests, contractual necessity, and your consent where required.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our cookie policy.

Data Sharing

We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and providing our services, such as email service providers and analytics platforms. These providers are contractually bound to protect your information and use it only for specified purposes.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this privacy policy. Client information is typically retained for the duration of our business relationship and for a reasonable period thereafter to comply with legal obligations and resolve any disputes. Marketing communications data is retained until you opt out or withdraw consent.

Your Rights

Under GDPR, you have several rights regarding your personal data. Your rights include the right to access your personal information, correct inaccuracies, delete your data, restrict processing, object to certain uses, and data portability. You also have the right to withdraw consent where processing is based on consent. To exercise these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, secure data transmission, access controls, and regular security assessments.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area. When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions by the European Commission.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Contact Information

If you have questions about this privacy policy, wish to exercise your rights, or need to contact us about your personal data, please reach out to us. You can contact us at privacy@fusionionex.pro, call us at +356 21209974, or write to us at fusionionex Ltd, Triq il-Kbira 88, Valletta VLT 8675, Malta.

Complaints

You have the right to lodge a complaint with a supervisory authority if you believe we have processed your personal data in violation of applicable data protection laws. In Malta, you can contact the Information and Data Protection Commissioner.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

Legal Basis for Processing

We process your personal data based on various legal bases under GDPR, including your consent, contractual necessity, legitimate interests, and legal obligations. The specific legal basis depends on the type of data and the context in which we collect it.